Below are some common questions you may have about using your Global Cash Card Paycard. If you cannot locate the answer you're looking for, feel free to contact our customer service department.
With a Global Cash Card Visa Prepaid card, your money is with you, wherever you go! Watch this short tutorial to learn about the exciting ways to use your paycard.
Visa's Zero Liability policy covers U.S.-issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify issuer promptly of any unauthorized use. Consult issuer for additional details or visit www.visa.com/security.
Conditions and exceptions apply. Visit www.mastercard.us/zero-liability.html for more information about MasterCard Zero Liability.
Access your cash, day or night, at millions of ATM's worldwide. One of the many benefits available to Global Cash Card cardholders is access to over 60,000 Allpoint and MoneyPass Network surcharge-free ATM's.
While this feature is available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Card. See your Cardholder Agreement and Disclosure, available by logging into your account online, for more details.Surcharge-Free Networks Available
The best way to use your paycard at gas stations is to prepay for the exact amount you would like inside at the cashier. If you pay at the pump, the gas station may place a hold of up to $100 on your card (since they don't know how much you're going to spend). This hold can last up to 24 hours.Using you card when you go out to eat
Restaurants may automatically add up to 25% to your bill to cover a tip. If you do not have the total on your card to cover the amount, you will be declined.Using your card to pay bills
Pay merchants who accept Visa debit cards and Debit MasterCard directly either online or over the phone for no fee. For those who don't accept Visa or MasterCard, use Global Cash Card's bill pay system for all other bills at no fee.
"Global Cash Card has exceeded my expectations routinely and has gone above and beyond the normal call of duty in order to make sure we were satisfied!"
"Global Cash Card made doing business with them simple and easy. As a fortune 200 company, we selected Global Cash Card as our preferred paycard vendor because they are proven industry leaders."
"Global Cash Card was the "best of the best" from what we saw. The customer service side of it, the integrity, the professionalism, staff that we met, their ability to help us when trying to get through implementation-they were just first rate."
After working with Global Cash Card for three years, we would make the same decision today. We're completely happy. I give them my highest recommendation.
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