Below are some common questions you may have about using your Global Cash Card Paycard. If you cannot locate the answer you're looking for, feel free to contact our Customer Service department.
With a Global Cash Card Visa Prepaid card, your money is with you, wherever you go! Watch this short tutorial to learn about the exciting ways to use your paycard.
Visa's Zero Liability policy covers U.S.-issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify issuer promptly of any unauthorized use. Consult issuer for additional details or visit www.visa.com/security.
Conditions and exceptions apply. Visit www.mastercard.us/zero-liability.html for more information about MasterCard Zero Liability.
Access your money, day or night, at millions of ATMs worldwide. One of the many benefits available to Global Cash Card cardholders is access to over 60,000 Allpoint and MoneyPass Network surcharge-free ATMs.
While this feature is available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Card. See your Cardholder Agreement and Disclosure, available by logging into your account online, for more details.Surcharge-Free Networks Available
The best way to use your paycard at gas stations is to prepay for the exact amount you would like inside at the cashier. If you pay at the pump, the gas station may place a hold of up to $100 on your card (since they don't know how much you're going to spend). This hold can last up to 24 hours.Using Your Card When You Go Out to Eat
Restaurants may automatically add up to 25% to your bill to cover a tip. If you do not have the total on your card to cover the amount, you will be declined.Using Your Card to Pay Bills
Pay merchants who accept Visa debit cards and Debit MasterCard directly either online or over the phone for no fee. For those who don't accept Visa or MasterCard, use Global Cash Card's bill pay system for all other bills at no fee.
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