Customer Service

Global Cash Card's in-house, multi-lingual Customer Service department is available 24x7x365.

Our Customer Service team enjoys a 99% FIRST-CALL resolution record.

All of Global Cash Card's Customer Service staff is located in-house for complete quality control.

Global Cash Card's Customer Service Professionals are thoroughly screened, continuously trained, and extensively monitored in both systems operations and customer service. You and your employees will always receive the best possible support.

In addition to our live Customer Service, web access, SMS, text alerts, and our proprietary IVR telephone system are also available to cardholders 24 hours per day, 365 days per year.

To reach our Customer Service Department, please call 888-220-4477.

Standard text message and data rates, fees, and charges may apply.